Frequently Asked Questions

Please read the following list first before raising a question.



Please refer to these page.

We can assist you for reservation only 4 months in advance.
You may find / contact to private reservation agency for more longer than 4 months advance.

We have Gassho guesthouse, ryokan, guesthouse, etc. For details, please refer to this page.


It mainly held in January and February.
Be advised, the light-up event day might not be the same date for every year.

The date will be decided in late of October. For detail, please refer to this Light-Up page.


Base on previously years, first snow were arriving in beginning of December and heavy snow were from late of December till late of Feburary.

But weather is unstable, we advise you to check the forecast at link here

It’s mandatory as regulation that you must equip your car with studless tire as the road will become slippery when it snows.

Base on previously years, the cherry blossom in Shirakawa-go was start from around 15 April.

The tree starting change color in Autumn from late of Octurber to middle of November.

General Questions

It may take 2-3 hours for roughly sightseeing the whole village.

To go to Observatory: 10 minutes by shuttle bus and 20 minutes by foot from bus terminal. Walking to the observatory is forbidden in winter. Shuttle bus departs every 20 minutes (00,20,40 on the clock) from 09:00 to 15:40. The fare is ¥200/person, payable in the bus.

More details, please click here

To walk around the village is free of charge. To entre some houses or musuem is ¥600 for for The heritage Musuem. ¥300 for other Musuem and house.

More details are here

You may only walk for sigthseeing, everything is withiin walking distance. Shuttle bus are only available for Observatory only. 

See more details on shuttle bus, please click here

We are so sorry that there are no rubbish bins in the village due to environmental concerns. Please take away the trash on your own.

There are coin lockers inside the Shirakawago bus terminal.

There is also a baggage room nearby.

Available from 8:30am ~17:00pm on the day only

small / middle size:JPY500円/piece    
big size:JPY1,000円 / piece

It’s available only in Winter.

Price: from 08:30 ~ 17:00 is JPY800/pair/time. JPY1,500/pair for overnight.

Size: (JP size as below)

23.0 / 24.0 / 25.0 / 26.0 / 27.0

3 pairs for each size

We do have Umbrella and raincoat for sell. JPY500 per each for both Umbrella and raincoat.

We do have wheelchair for free of charge.

2 Wheelchairs at Shirakawa-go bus terminal and 4 Wheelchairs at Seseragi parking lot.

We do have Money Exchange machine at Shirakawa-go bus terminal which available for 12 foreign currency below:

Below all currency can exchange to Japanese Yen.

US Dollar / Euro / British Pound / Australian Dollar / Chinese Yuan / Hong Kong Dollar /

Korean Won / Taiwan Dollar / Indonesian Rupiah / Thai Baht / Singapore Dollar /

Malaysian Ringgit


We do have walking tour service with 3 session of touring per day: 09:00-10:30; 11:00-12:30; 13:00-14:30. Please see us at Tourist information desk for reservation. 

Remark: Advance reservation is not available. Private tour is not available. Maximum participant: 15 people.

Yes we do. Shirakawa-go live camera please click here